Outsourced Credit Control
Get all the benefits of an experienced credit control team without employing one.
We become an extension of your business, working quietly behind the scenes to recover cash, protect your customer relationships and take the pressure off your team.
No recruitment. No holiday cover. No sickness cover. Just experienced credit control professionals helping you improve cash flow from day one.
✓ White-label service · ✓ Weekly reporting · ✓ Professional conversations · ✓ UK-wide support · ✓ MCICM qualified
£1M+
Ledger value handled
7 days
Typical onboarding
Leaving Businesses Stronger
Our objective is to improve processes, strengthen cash flow and build sustainable credit control practices. Some clients continue working with us long term, while others reach the point where they can confidently manage credit control themselves. Both outcomes represent success.
UK-wide
Business support
Is outsourcing right for your business?
Outsourcing credit control is not the right choice for every business. It works particularly well when your team needs more time, your process has become inconsistent or recruiting a full-time credit controller would not make commercial sense.
Why businesses outsource to KS Credit Control
No recruitment
Access experienced support without advertising, interviewing or waiting for a new hire to start.
No holiday or sickness cover
Continuity is built in, so your credit control does not stop when one person is away.
Immediate expertise
Work with professionals who understand ledgers, disputes, payment plans and difficult conversations.
Better cash flow
Consistent follow-up helps move overdue invoices forward and gives you a clearer forecast.
Professional customer conversations
Every contact is calm, respectful and commercially minded, never aggressive.
Complete visibility
Weekly movement reports show what has been collected, what is in progress and what needs attention.
White-label support
We work under your brand, so your customers continue dealing with what feels like your own team.
Less pressure on your team
Take credit control off the to-do list and give your people more time for customers and growth.
Before outsourcing vs after outsourcing
Before
After
Why businesses stay with KS Credit Control
The best outsourcing relationships do not feel outsourced. They feel like an experienced part of your own business.
We become part of your team
We learn your systems, processes and tone of voice, then work as a natural extension of your business.
We adapt to your processes
Your business stays in control. We follow your priorities and agree how sensitive accounts should be handled.
We genuinely care
Behind every balance is a person and a relationship. We treat both with care and good judgement.
We improve your systems
We do not just deal with today's overdue invoices. We help strengthen the process behind them.
We reduce pressure
You get the difficult conversations handled consistently, without adding another full-time role to your team.
We build confidence
Clear reporting and regular communication mean you know what is happening without having to chase for updates.
Behind every invoice is a person.
We believe every overdue invoice represents a business, a relationship and a person.
That is why every conversation is handled professionally, respectfully and with good judgement.
We recover cash while protecting the relationships you have worked hard to build.
Frequently Asked Questions
How quickly can you start?
We can often be fully operational within one week of signing. We need your agreed terms and an aged debtor report, including summary and detailed information, before we begin.
Will customers know you are outsourced?
Not usually. We work under your brand, using your email address, processes and tone of voice. Your customers continue dealing with what feels like your own credit control team.
Can you work with Xero, Sage and QuickBooks?
We can work with the systems and processes already used by your business wherever possible. We discuss access, workflow and reporting requirements during onboarding.
Can you clear a backlog?
Yes. We can help with a backlog of aged invoices or specific overdue accounts. We review the ledger and recommend the most suitable route, including our No Collect, No Fee collect-out service where appropriate.
Do we remain in control?
Yes. You remain in control of your customer relationships and decisions about sensitive accounts. We work to your agreed process, keep you informed and provide weekly movement reports.
How much does outsourced credit control cost?
Our ongoing outsourced credit control service is priced as a fixed monthly package based on the size and complexity of your ledger. Use our pricing estimator for an initial guide, then speak to us for a tailored quote.
Can we start small?
Yes. We can discuss the most sensible starting point for your business, whether that is a defined part of the ledger, a focused backlog or a wider ongoing service.
Let's take credit control off your to-do list.
Book a free consultation.
We'll discuss your current process, answer your questions and tell you honestly whether outsourcing is the right fit for your business.
No obligation.
No pressure.
Just practical advice.