Credit Control Specialists Based in Leeds, Serving the UK
Karina Senior MCICM
Director, KS Credit Control Limited
Hi, I'm Karina. I Started This Business to Do Credit Control Differently.
I have spent years working in credit control and debt recovery, and the one thing I kept seeing was businesses choosing between two options they did not want. Chase the debt aggressively and risk the relationship, or avoid the conversation and watch the cash flow suffer.
Neither of those is acceptable. So I set up KS Credit Control to offer a third option.
I am a qualified Member of the Chartered Institute of Credit Management (MCICM), and I built this business around the belief that professional, empathetic communication recovers more money than pressure ever does. Every client we work with gets a service delivered under their own brand name, in their tone, representing their values.
We are a small team, and I think that is a good thing. It means every client matters, every ledger gets proper attention, and you always have direct access to someone who knows your account inside out.
If you are tired of chasing invoices yourself, or worried that doing so will cost you the relationships you have worked hard to build, I would love to have a conversation.
Professional Outsourced Credit Control That Puts Relationships First
Most businesses know they have a cash flow problem. What stops them from doing something about it is the fear of what might happen next. Chasing an overdue invoice feels risky when the client relationship took years to build.
That fear is exactly why KS Credit Control exists.
Founded by Karina Senior MCICM, a qualified Member of the Chartered Institute of Credit Management, KS Credit Control was set up to prove that professional debt recovery and relationship preservation are not opposites. You should not have to choose between getting paid and keeping your clients.
We are a small, specialist credit control company based in Leeds, working with businesses across the UK. Our team manages everything from overdue invoice management to full outsourced credit control, always acting as a quiet extension of your business. Not as an outside agency wading in with demands and ultimatums.
In practice, that means your clients never know they are dealing with anyone other than you.
The Numbers Behind the Approach
We are proud of what our results say, but we are more proud of what they do not say. Not one client has ever lost a customer because of our involvement. That is the metric we care about most.
Customer Relationships Preserved
Not one of our clients has ever lost a customer as a result of our involvement. That is the metric we are most proud of.
Ledger Experience
From small business debt recovery through to complex ledgers of up to 8,000 outstanding invoices.
Recovered in 90 Days
£147,000 recovered for a professional services client — no relationships damaged, some clients increased their business afterwards.
Fastest Recovery on Record
We handle overdue invoices calmly, professionally, and empathetically — because that is what works.
Our Credit Control Services
UK businesses rely on us for outsourced credit control that operates quietly under their brand — protecting cash flow and client relationships at the same time.
Outsourced Credit Control
Ongoing, white-label accounts receivable management that runs under your brand, not ours. Your clients deal with you; we handle everything behind the scenes.
No Collect No Fee Debt Recovery
B2B debt recovery with no upfront cost. You only pay when we recover — a genuinely risk-free late payment solution for businesses of all sizes.
Ledger Collect-Out Service
For seasonal businesses, one-off ledger clearances, or those with a backlog of their toughest overdue invoices. Flexible and results-based.
Credit Consultancy & Training
Late payment solutions, invoice process improvements, credit checks, and staff training to prevent cash flow problems from building up in the first place.
Fully insured for professional indemnity, errors & omissions, and cyber liability. Based in Leeds. Serving businesses across the UK.
Relationship-Focused Debt Recovery — How We Work
Everything we do is guided by a simple belief: you can recover money owed without burning bridges.
White-Label First
We work under your brand. Your customers deal with you; we're invisible.
Empathy Always
We treat every debtor with respect. Firm but fair, because relationships matter.
Full Transparency
Weekly reports, clear communication, and no surprises. You always know where things stand.
MCICM Qualified & Trained
Led by an MCICM-qualified Managing Director, with the whole team receiving regular professional training.
Getting Started With Outsourced Credit Control Is Simple
Most clients are fully operational within a week. Here's how it works.
Free Consultation
We review your situation, understand your challenges, and recommend the right service for your business.
Seamless Onboarding
We integrate with your systems, learn your brand voice, and set up everything needed to start, typically within one week.
Results & Reporting
We get to work immediately. You receive weekly reports showing cash recovered, forecasts, and ledger movement.
Ready to Work With a Leeds-Based Credit Control Team?
Let's have a conversation about your business and how we can help. No pressure, no obligation, just honest advice.
Book a Free Consultation