Outsourced Credit Control for County Durham Businesses
KS Credit Control is registered in County Durham and serves businesses across the North East and nationwide. We manage your sales ledger, recover overdue invoices, and protect your client relationships — all under your brand name, as if we are part of your team.
100%
Client retention rate
£1M+
Ledger experience
1 week
Average onboarding time
MCICM
Qualified specialists
Credit Control & Debt Recovery Services in County Durham
From small businesses to growing enterprises, we provide a professional credit control service that reduces overdue invoices and improves cash flow — without putting your valuable client relationships at risk.
Outsourced Credit Control
Full sales ledger management under your brand. We follow a structured dunning process — reminders, calls, and follow-ups — consistently and professionally on your behalf.
Learn more →Ledger Collect-Out
Got a backlog of aged invoices? We work through your ledger on a no collect, no fee basis. You only pay when we recover — starting from 10% of collected amounts.
Learn more →Credit Consultancy
Expert advice on payment terms, invoice processes, credit checks, and staff training. We help you build systems that prevent late payments before they start.
Learn more →How It Works
01
Free consultation
We review your aged debtor report and talk through your situation — your clients, your concerns, and your goals. No obligation.
02
Tailored proposal
We provide a clear, fixed monthly fee based on your ledger size and complexity. No surprises.
03
Onboard in a week
We set up under your brand — email templates, call scripts, and processes — all aligned to your tone of voice.
04
Weekly reporting
You receive a weekly movement report showing cash collected, outstanding balances, and forecast. Full visibility, always.
Why County Durham Businesses Trust Us With Their Ledgers
Registered in County Durham
We are a County Durham registered business with a genuine local presence in the North East — not a national agency with no local ties.
Completely white-label
We work entirely under your company name. Your customers never know we are involved — we act as a seamless extension of your team.
Relationship-focused approach
We are trained to be calm, respectful, and solution-led. In our history, we have never caused a client to lose a customer.
MCICM-qualified leadership
Our team is led by an MCICM-qualified Managing Director with experience across ledgers from £50,000 to £1,000,000+.
£147,000 recovered in 90 days — relationships not just intact, but strengthened
A professional services client had £180,000 in overdue invoices and was worried about upsetting long-standing customers. Operating entirely under their brand, we recovered 82% in 90 days. Several debtors went on to increase their business with the client.
Read more case studies →Registered in County Durham. Serving the North East & UK.
With our registered address in County Durham, we have strong roots in the North East. Our white-label, remote-first service means we work seamlessly with businesses across the region and nationwide.
Common Questions About Credit Control in County Durham
Are you based in County Durham?
Yes — KS Credit Control Limited is a registered business in County Durham. We have genuine roots in the North East and serve businesses across the region and nationwide.
What types of businesses do you work with?
We work with businesses of all sizes across sectors including accountancy, legal, construction, manufacturing, and private healthcare. If you raise invoices on credit terms, we can help.
Will my customers know I have used an outside company?
No. 99% of our clients use our white-label service. We operate entirely under your brand name — your customers deal with us as if we are your in-house credit control team.
How quickly can you get started?
Most clients are operational within one week. We review your aged debtor report, set everything up under your brand, and begin working through your ledger quickly.
What is the 'no collect, no fee' service?
For our ledger collect-out service, you only pay us a percentage of what we actually recover. If we collect nothing, you pay nothing — a completely risk-free way to address a backlog of overdue invoices.
Ready to Get Your Invoices Paid?
Book a free, no-obligation consultation. We will review your situation, look at your aged debtor report, and recommend the right approach — with no pressure and no hard sell.
Book Your Free Consultation