Credit Control for Accountancy Firms
Chasing overdue fees from clients you have worked with for years is uncomfortable. It puts your relationship at risk — and often gets pushed to the bottom of the list.
We step in quietly, act as part of your team, and handle every overdue conversation under your firm's name. Your clients never know we are involved. You get paid. The relationship stays intact.
100%
Client retention rate
£1M+
Ledger experience
0
Clients ever lost due to our involvement
MCICM
Qualified specialists
The Problem Most Accountancy Firms Face
You provide an excellent service. Your clients value you. But when it comes to chasing overdue fees, the dynamic shifts. You are suddenly in an awkward position — asking a client you rely on for referrals to pay a bill they have been ignoring.
Many practices put it off, write down the debt, or handle it so gently that it doesn't work. Meanwhile, that cash sits tied up — impacting your own firm's cash flow and absorbing time your team could spend on billable work.
We remove that awkwardness entirely. We handle the conversations that are difficult to have yourself — professionally, consistently, and always under your firm's name.
Long-standing client relationships
You have worked with them for years. Chasing feels personal — and risky.
Referral networks at stake
One unhappy client can affect introductions from their network. You play it safe — and don't get paid.
Time your team doesn't have
Chasing invoices pulls fee earners away from billable work. It costs you twice.
Inconsistent process
Without a dedicated credit control function, the approach is ad hoc — and results are unpredictable.
How We Work with Accountancy Firms
Everything we do is white-label. We act as a natural extension of your firm — not a third-party debt collector.
01
We operate under your brand
All communications go out in your firm's name, from your email domain, in your tone of voice. Clients have no reason to suspect a third party is involved.
02
We have the conversations for you
We make the calls, send the chasers, and handle any pushback — professionally and without damaging the relationship. You stay focused on your clients.
03
You stay in control
You decide how to handle specific clients. We follow your lead. Weekly reports keep you updated on every account — no surprises.
Two Ways We Can Help
Whether you want ongoing support or help with specific overdue accounts, we have a solution that fits.
Outsourced Credit Control
A fully managed, ongoing service. We take over your sales ledger and handle all overdue fee chasing on a monthly basis — under your firm's name, consistently and professionally.
- Flat monthly fee — no percentage of recovered amounts
- Minimum 6-month contract
- Weekly movement reports
- Onboarding within one week
No Collect, No Fee
For specific overdue accounts you want to recover without a monthly commitment. We only charge if we successfully recover the debt — so there is no financial risk to you.
- No upfront costs — pay only on successful recovery
- 10% fee (20% for debts 120+ days old)
- No long-term contract required
- Still fully white-label — your clients never know
Yorkshire Accountancy Firm — Overdue Fees Recovered, Relationships Protected
A Yorkshire-based accountancy practice came to us with a ledger of overdue fees spanning several long-standing clients. They had been reluctant to chase firmly, worried about damaging relationships built over years.
Operating entirely under their firm's name, we recovered the outstanding fees professionally and without confrontation. Not one client relationship was damaged as a result of our involvement. Several clients commented positively on the firm's professional approach to billing.
Read the full case study →0
Client relationships damaged
100%
Overdue fees recovered
None
Clients aware of our involvement
Common Questions from Accountancy Firms
Will our clients know they are dealing with a third party?
No. We operate entirely under your firm's name. All correspondence, calls, and contact comes from your brand. Your clients have no reason to suspect a third party is involved — and in practice, they never do.
What if we have a sensitive relationship with a particular client?
You stay in control. Before we begin, you tell us about any clients who need a softer approach, or who you would prefer we do not contact. We follow your lead at all times.
How quickly can you start?
Typically within one week of signing. We just need your signed terms and an aged debtor report — summary and detailed. We do the rest.
What does it cost?
Our outsourced credit control service is a flat monthly fee based on your ledger size and complexity. Our no collect, no fee option costs nothing unless we recover — 10% on successful recovery (20% for debts over 120 days old). Use our pricing estimator for an indication, or book a free consultation for a tailored quote.
Do we need a long-term contract?
Our outsourced credit control service has a minimum 6-month term — long enough to see real results. Our no collect, no fee service has no long-term commitment at all.
Let's Have a No-Obligation Chat
Tell us about your situation and we will give you an honest view on whether we can help. No pressure, no hard sell — just a straightforward conversation about your overdue fees.